Privacy policy

Who we are

London Kit Co (5927 Crape Myrtle Lane, Charlotte, North Carolina 28216-1411, United States) operates londonkitco.shop and is responsible for the personal data described in this policy. Questions about your data: contact@londonkitco.shop.

Data we collect

• Account details: name, email address and a securely hashed password.
• Order details: delivery and billing address, phone number, items ordered and payment status. We never store card numbers.
• Newsletter subscriptions and marketing preferences.
• Messages you send us, and reviews and photos you submit.
• Anonymous visit counts, only if you accept analytics cookies.

How we use it

• To process and deliver your orders, handle returns and refunds, and provide customer support.
• To send marketing emails if you opted in. You can unsubscribe at any time.
• To keep the store secure and prevent fraud.

Sharing

We share data only with the providers needed to run the store: hosting, payments, email and delivery carriers. We do not sell your data.

How long we keep it

We keep order records for as long as needed for accounting and legal obligations. We keep marketing data until you unsubscribe, and account data until you ask us to delete your account.

Your rights

You can ask to access, correct or delete your personal data, or object to marketing, by emailing contact@londonkitco.shop. You may also have the right to complain to your local data protection authority.

Cookies

See our cookie policy.

Contact us

London Kit Co
5927 Crape Myrtle Lane
Charlotte, North Carolina 28216-1411
United States
Email: contact@londonkitco.shop (preferred contact method)